It’s safe to say that 2020 has been quite a rollercoaster of a year due to the COVID-19 pandemic. 

Technology and trends are constantly evolving, and this year in particular, many tech solutions became not just popular but vital for hotel businesses all around the world. The top technology trends in travel for 2021 will probably be the following:

• Contactless Communication

“Contactless” has been the buzzword in the last few months, due to the COVID-19 health restrictions and social distancing rules. This is why digital communication is and will continue to be the best solution to a multitude of challenges, ranging from the optimization and efficiency of internal operations, to the seamless exchange of information and the genuine showcase of care towards guests. 

• Self-Check-In & Self-Service

Hotels and accommodations from around the world are following serious and stringent hygiene and sanitation rules and technology that supports hotel self-check-in or self-service is constantly increasing in popularity, maybe even more importantly, save internal resources as hotel staffing is at an all-time low.

• Integrated, Immediate Solutions

With on and off lockdowns, short time work, and budget cuts, it might be hard to operate the complex tech stack in an efficient and time-effective manner and with the best results. This is why 2021 is expected to reinforce the success of integrated, immediate solutions where more systems are synchronized and linked so that they are able to deliver a clear overview and the best results..

• Virtual Reality

Travel restrictions or simply the fear of leaving the safe space we have at home are making us look at vacation plans with caution; this is where VR can come in place and become an integral part of a hotel’s marketing strategy. Hotels can provide a teaser of the accommodation, the rooms, the location, the beautiful beaches or pool areas, the breathtaking views, anything that can be visually striking for potential guests and could drive them to book the hotel once they resume their normal travel plans.

It remains to be seen what 2021 will bring to the table and while we are all regarding the new year with caution, technology always brings a plus of excitement.

SOURCE: Hotelnewsresource.com